Years ago, while delivering results from a standard anonymous online 360° assessment project, I made a disheartening discovery. During a debrief, one of the participants mentioned he had scored everyone “4” and higher (on a 7 point scale), never scoring anyone below a 4. Later in the afternoon, I debriefed with another participant, who received a few “1” and “2” scores. He dismissed the results, saying those scores were given by the participant who never scored anyone below a 4!
Wow! Obviously, I knew this wasn’t the case but couldn’t disclose the truth. What a shame that he would not benefit from this important feedback. In that moment I made a decision. In an effort to give leaders the best opportunity to hear and use direct feedback, I created the Open 360° Feedback Process™.
The UPwords, Inc. Open 360° Feedback Process™ is available for teams, workgroups, and departments. It is a structured and facilitated (so it is real and safe!!) feedback process designed to give participants an opportunity to hear feedback directly from their peers, and gain an understanding of how their behaviors impact their teams and the organization – critical feedback necessary for change, directly and out in-the-open!
Past participants have commented:
Everything changed after the Open 360’s…that’s when I really grew the most.”
Nothing really surprised me – I knew what was said was true, I just didn’t realize other people saw it too and that it negatively impacted the team.”
The Open 360° Feedback Process will be a pivot point for your team.
Note: There is still a place for online anonymous 360° assessments, especially when working with an individual leader. Although we administer these assessments, to maximize effectiveness, our favored approach is the Open 360° Feedback Process™.
